Privacy Policy

At opuleewqqnce, we are committed to maintaining the trust and confidence of our visitors and customers. We understand that your privacy is as important as your adventure, and we treat your personal information with the same care and respect as the professional-grade gear we provide. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.

1. Information We Collect

We collect information to provide you with a smooth shopping experience and to securely fulfill your outdoor gear orders, from ultralight tents to precision-engineered camping stoves.

Information You Provide: When you place an order, create an account, subscribe to our newsletter, or contact customer support, we may collect personal details including:

  • Identity Data: Name, Username.

  • Contact Data: Email address, Phone number (crucial for delivery coordination of larger items like heavy-duty tents or outdoor stoves).

  • Delivery Data: Shipping and billing address.

  • Financial Data: Payment-related information (processed securely via our encrypted payment gateway).

Automated Information: When you browse our website, we automatically receive certain information such as your IP address, device/browser information, and interaction data through cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process payments, arrange freight or parcel shipping for your outdoor furniture, and send order confirmations and tracking updates.

  • Customer Experience: To personalize your browsing experience and improve our premium outdoor equipment collections.

  • Communication: To respond to inquiries or send updates about new arrivals, professional camping tips, and outdoor inspiration.

  • Security & Fraud Prevention: To protect against unauthorized transactions and ensure a safe shopping environment.

3. Data Protection & Security

Your data security is paramount to us.

  • Encryption: All sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and is encrypted by our payment gateway provider.

  • Access Control: Personal information is stored on secure networks and accessible only to authorized personnel.

  • No Card Storage: opuleewqqnce.com does not store your full credit or debit card details on our servers after a transaction is completed.

4. Third-Party Disclosure

opuleewqqnce does not sell, trade, or transfer your PII to outside parties for their own independent use. We only share data with trusted partners who help us operate our website, conduct our business, or service you (e.g., shipping carriers for your camping gear), provided they agree to keep this information confidential.

Advertising & Marketing Partners: We allow certain third-party partners to place cookies/pixels to deliver relevant outdoor-related advertisements. Our partners include:

  • Meta (Facebook / Instagram)

  • Google

  • AppLovin (Axon)

  • TikTok Information collected by these partners is governed by their own privacy policies.

5. Cookies Policy

We use cookies for site functionality (e.g., keeping your tent or stove in your shopping cart), analytics to improve our store layout, and marketing to show relevant gear based on your interests. You can choose to disable cookies through your browser settings, though some features may not function properly.

6. Third-Party Links

Our website may include links to third-party services. opuleewqqnce is not responsible for the content or privacy practices of these independent sites.

7. California Online Privacy Protection Act (CalOPPA)

  • Users may visit our site anonymously.

  • This Privacy Policy is accessible via a clearly visible link on our website footer.

  • We honor Do Not Track (DNT) signals and do not use tracking or advertising when a DNT mechanism is enabled.

8. Children’s Privacy (COPPA)

opuleewqqnce does not knowingly collect personal information from children under the age of 13.

9. Fair Information Practices & Data Breaches

In the unlikely event of a data breach, we will notify affected users via email and post a notice on our website within 7 business days.

10. CAN-SPAM Act Compliance

We collect email addresses to process orders and provide updates. In compliance with the CAN-SPAM Act:

  • We do not use misleading subject lines.

  • Promotional emails are clearly identified.

  • You may unsubscribe at any time using the link at the bottom of each email.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact our support team.

Email: service@opuleewqqnce.com